24/7 operations assistant
Your work, handled while you sleep.
Connect the tools you already live in. A small crew of agents learns how you work, then triages, drafts, books and follows up through the night — and asks you before anything that matters.
- Asks before anything that matters
- Undo on every action
- Never trains on your data
Inbox agent
Needs you · 1 approval
Marcus WebbHalcyon Partners
06:31Revised SOW — can we sign off by Friday?
Needs youThe Weekly BriefNewsletter
04:40Issue 214: pricing pages that convert
ArchivedPriya ShahNorthwind
02:14Can we move Thursday’s review to the afternoon?
Held 2 slots
Reply to Marcus Webb SOW_v3.pdf
Hi Marcus —
Thanks for the revised SOW. Scope and fees look right; I’ve flagged one line on timelines (clause 4.2).
Happy to sign off Friday once that’s confirmed.
Best, Sam
Send this reply to Marcus?
Ask firstExternal client · attaches SOW_v3.pdf · 30s undo after sending
01How it works
Four steps from “another tool” to “it’s handled.”
No prompt engineering, no flowcharts. You stay the approver; the agents do the legwork.
01Connect
Sign in to the tools you already use.
Gmail, Outlook, calendars, Slack, Teams, Drive, Notion, your CRM. Tandem asks for the smallest scopes it needs and starts read-only.
GmailGoogle CalendarHubSpot3 connected · read-only until you say otherwise
02Teach
It learns how you work — and shows you what it learned.
Your tone, your sign-offs, who gets a fast reply and who can wait. Every preference is written down where you can read, edit or delete it.
What Inbox agent has learned
editableKeeps client replies under 90 words
from 41 of your sent emails
Signs off “Best, Sam” — never “Cheers”
you corrected this once
- new
No meetings before 10:00 on Mondays
from your calendar
03Rehearse
Watch a week of work it would have done.
Before an agent touches anything, it runs a dry rehearsal against your real week and shows you every draft side by side with what you actually sent.
Rehearsal · last 7 days
nothing was sent- would have replies drafted
- 0
- would have meetings booked
- 0
- would have emails archived
- 0
Drafts matching what you actually sent92%04Delegate
Hand over as much — or as little — as you like.
Set a tier for each kind of action. Agents earn autonomy from your approval history; you can take it back with one tap.
Your rules
- Read
Read Slack mentions
- Draft
Draft client replies
- Ask first
Send external email
- Autonomous
Accept internal 1:1s
earned after 20 approvals
02Connections
Plugged into the tools you already live in.
9 connections work today, more are on the way. Each one says exactly what an agent can read and what it can do — nothing more.
Gmail
Triage, draft and send from your Google inbox.
Can read
- Email messages and threads
- Labels
Can do
- Draft replies
- Send with your approval
- Label and archive
live coming soonHover or tab through the ring
03Trust
Trust isn’t a setting. It’s the product.
You decide what each agent may do on its own. Anything that matters waits for your yes — until you decide it has earned the right to just do it.
- ReadCan look, never changes anything
Search, summarise, brief you
- DraftPrepares it for you to send
Reply drafts, calendar holds
- Ask firstDoes it after you approve
Send email, invite outsiders, update the CRM
- AutonomousDoes it and tells you after
Only what you grant — e.g. accept internal 1:1s
Activity log
recording- 06:40:51
CRM · Logged call notes on Northwind deal
Autonomous - 06:33:10
Calendar · Held Thu 14:00 and 15:30 for Priya
Draft - 06:31:22
Inbox · Drafted reply to Marcus Webb
Draft - 06:31:04
Inbox · Read 3 new emails from Halcyon Partners
Read
Stops every agent, instantly.
Your data never trains anyone’s model.
Not ours, not our AI provider’s. Zero-retention model access, per-account encryption, and deletion that reaches backups.
Every action, on the record
A tamper-evident log of what each agent read, drafted and did — and why.
Undo, built in
Actions wait in an outbox for 30–60 seconds and carry their own reversal.
Outsiders can’t raise the stakes
Content from an email or document can never lift an action to a higher tier.
04Built for consultancies & agencies
For firms where response speed is revenue.
Five to fifty people who live in email, calendars and a CRM. Tandem is tuned for exactly that work.
- Client emails answered in your voice before the day starts
- Meetings booked across time zones without the back-and-forth
- Proposals chased politely, on schedule, without you remembering
- CRM updated after every call and thread
Example · illustrative quote
“I stopped starting my day in the inbox. By eight the replies are drafted, the diary’s sorted, and I approve what matters over coffee.”
- back each week, per person
- 5.5hrs
- inbox, scheduling and CRM admin
- median first reply to a client
- 9min
- down from most of a day
- proposals left without a follow-up
- 0
- nudged on day 3, every time
Sample figures for a 12-person firm — targets we design for, not customer results.
05Pricing
Simple plans. No surprise bills.
Soft action limits: we tell you before you get close — we never charge overage you didn’t agree to.
Solo
One person, one inbox, getting time back.
$39/ month
billed monthly
- 2 agents
- 5 connections
- 1,000 actions a month
- Approval cards, undo & audit log
Pro
most popularFor people who want the whole crew.
$99/ month
billed monthly
- Unlimited agents & connections
- 5,000 actions a month
- Playbooks learned from your corrections
- Rehearsal mode
- Everything in Solo
Team
Small firms sharing how they work.
$79/ seat / month
Minimum 3 seats
- Everything in Pro
- Shared playbooks
- Team inbox agent
- SSO
- Audit export
Enterprise
When your data has to stay put.
Custom
- Region pinning
- Private deployment
- DPA & SLA
- Named support
Prices in USD, excluding tax. Cancel any time from Settings.
Not unless you tell it to. Sending, inviting people outside your company and updating your CRM all start as “Ask first” — an approval card you tap. You can promote a specific kind of action to autonomous later, and take that back at any time.
Tonight, for example
Go to sleep. Wake up to it handled.
Connect one inbox in two minutes. Your agents ask before anything leaves.